We please ask that you book an appointments by telephone or email. Alternatively, you can book an appointment by pressing the  book now button

Mobile: 07854723667
Email: lennox@obtainablefitness.co.uk

All patients are encouraged to pay via bank transfer prior to attendance to avoid unnecessary contact with multiple surfaces. 

We do accept cash should this option not be feasible. However, cash payments should be placed within an sealed envelope. 

We would like to ensure you that the electronic card machine is thoroughly cleaned between each and every patient.  

Please let your us know 24 hours in advance if you wish to cancel or reschedule, however it can’t be certain whether there will be availability upon rescheduling.

REFUND POLICY

All individual sessions are payable immediately upon the completion of the applicable treatment/session.

In the case of advanced payments (block bookings only), payments are non-refundable; unless a cancellation request is made in writing within 14 days prior to the first session being redeemed.

Note – a session is deemed ‘redeemed’, once the ‘first’ treatment is commenced.

 

BLOCK BOOKINGS

All block bookings have the following expiry dates applicable from the date of purchase:

  • 5x 60mins expires within 6 months of the date of purchase
  • 8x 60mins expires within 8 months of the date of purchase
  • 10x 60mins expires within 12 months of the date of purchase

Please note – block bookings cannot be extended once the expiry date has ceased. Only in exceptional circumstances will an extension be considered*. In such cases, the maximum extension permitted will be equivalent to 50% of the original expiry, and apply to any remaining sessions.  Once an extension has been granted, no further extension can be applied. Any outstanding sessions/treatments will cease after this revised expiry date.

*Exceptions

Only in exceptional circumstances where a patient is medically prevented from engaging in treatment will an extension be considered.

Obtainable Fitness may request supporting evidence on a case by case basis, and any subsequent decision made by the company will be final in all cases.

With some deeper techniques, you may experience some discomfort depending on the state of your muscles. However, treatment is always monitored closely and performed within your own pain threshold.

Therefore, during a treatment, you will be repeatedly asked to reference your perceived pain to ensure that you can relax throughout the entire session whilst the most effectual treatment is being applied.

Comfortable clothing such as T-shirt/ shorts specifically dependent on which areas are being treated. During the treatment, you will be covered with a towel with only the region being treated exposed to the therapist.

There may be occasions where you may be asked to dress down accordingly, however the therapist will always ensure that they leave the room to thoroughly respect your dignity.

It’s also best practice that ladies wear a normal bra as opposed to a sports bra, as it’s easier to work around.

This is completely dependent on findings presented from your objective assessment. It is generally recommended that you have regularly treatments as a preventative measure to injury once a month.

Legally those who are under the age of 18 must have a legal guardian/ chaperone present to give consent on behalf of the patient.

This service has been discontinued for the foreseeable future. 

This service has been discontinued for the foreseeable future. 

This service has been discontinued for the foreseeable future. 

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